Share the service requirement
Raise a request with machine, branch and complaint details.
CLIENT SERVICE SUPPORT
Professional support, coordinated for you.
Connect with the Shiv Shakti Enterprises service coordination desk for rental equipment, technical complaints, cartridges, preventive maintenance and multi-location support.
Structured coordinationEvery request follows a defined service workflow.
Pan-India supportFor corporate and multi-location client operations.
Register machine, cartridge, rental, maintenance or support requirements.
EXISTING REQUESTTrack Request StatusCheck the latest progress using a request number or verified mobile number.
GENERAL ASSISTANCEEmail the Service DeskSend business enquiries, supporting information or escalation details.
HOW SUPPORT WORKS
A clear service coordination process
The client service desk records, reviews and coordinates every service requirement through a structured workflow.
Coordinator reviews the case
The service desk verifies the requirement and plans the next action.
Engineer or support team is assigned
The right technical resource is coordinated for the location.
Track progress until completion
Use the generated request number to view the latest status.
CLIENT ESCALATION SUPPORT
Already have a request number?
Track the live status first. For additional assistance, email the service desk and mention your request number, client name, branch and machine asset code.